Thursday 31 March 2011

Server Outage

Apologies to a few of our subscribers who have experienced connection problems in the last 48 hours or so. One of our servers in the pool of servers was not processing requests properly, resulting in the failure to connect. In the short term disconnecting and reconnecting randomly allocated a different (working !!) server which overcame the problem. However the problematic server has now been dropped out of the pool and a bank of new servers has been added and will be up and running before the end of the week.
We were not alone in the technology cock up department this week as the BBC totally lost all their internet services for an hour or so on Tuesday, web sites, iPlayer...the lot.

Hopefully Mr. Random Malfunction is now making his way home by a different route...