Alex W in San Francisco seems to be a happy customer :
Thank You Thank You Thank You My Expat Network! Long may you reign supreme with this service :) I got things working within 10 minutes of signing up to the VPN for the UK and it's all working wonders! Very intuitive to use with no cons either! I'll be recommending this service to all my Ex Pat friends out here in SF and beyond now! Excellent Job! Best Regards, Alex W.
Tuesday 6 July 2010
Monday 5 July 2010
Info regarding Cancellations
Those of our subscribers that plan to return to the UK after either working abroad or travelling, sometimes cancel their subscriptions after a payment has been taken expecting to get the rest of the months service
before their connection is terminated.
When the subscription is cancelled the connection is terminated straight away, so we always advise that the cancellation is made just before a payment is due. We can't reinstate subscriptions once cancelled and we do get the odd frantic email asking what has happened and how quickly can it be sorted as a favourite TV show may be missed !!!
The simple solution is to subscribe again, and if the cancellation was just after a payment we will refund the new subscription.
before their connection is terminated.
When the subscription is cancelled the connection is terminated straight away, so we always advise that the cancellation is made just before a payment is due. We can't reinstate subscriptions once cancelled and we do get the odd frantic email asking what has happened and how quickly can it be sorted as a favourite TV show may be missed !!!
The simple solution is to subscribe again, and if the cancellation was just after a payment we will refund the new subscription.
Sunday 4 July 2010
Wi-Fi Hotspot Security
More and more of our subscribers who return to the UK from overseas are keeping their subscriptions active because of the added security of using a VPN when using a laptop on a public wi-fi hotspot.
To find out more about keeping your personal data secure when using public access hotspots and to see just how easy it is for the bad guys to intercept your data go to :
"Protecting yourself on Public Hotspots"
http://www.wi-fiplanet.com/tutorials/article.php/3605601
To find out more about keeping your personal data secure when using public access hotspots and to see just how easy it is for the bad guys to intercept your data go to :
"Protecting yourself on Public Hotspots"
http://www.wi-fiplanet.com/tutorials/article.php/3605601
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