Wednesday 30 May 2012

Power Outage

We had a power outage overnight at one of our data centres which disconnected our mobile device service. This problem has now been resolved and normal service has been resumed. This matter was beyond our control but please accept our apologies for any inconvenience caused.

Saturday 19 May 2012

Win an iPad !!


We are giving away another iPad to coincide with the UEFA European Championships. 

Being able to watch all of England's matches in the tournament with an English commentary is one of the reasons we expect a rush to sign up for our service in the next week or so. 

Everyone who clicks "like" on our Facebook page will be entered for the prize draw, along with all of
our existing friends. 
The draw will be made immediately after the final, and the winner's name will be posted on our Facebook page, our blog and our website. 

So enjoy watching the Euros with My Expat Network and get ALL of your friends and family to "like" us and get into the prize draw with a chance to win the iPad. 

Sunday 6 May 2012

Intermittant problem 6th May 2012

We are still experiencing a low level hardware failure on one of our servers. This new server is currently being taken out of service and we are temporarily reverting back to the old one. We can only apologise for the inconveniece, and assure you that we are doing everything as quickly as possible to resolve this problem.

Saturday 5 May 2012

Working again

Our Contact Us form is now working again, as are the servers we had problems with. If you subscribed whist the servers were down and cannot download the software can you please contact us and we will refund your payment and ask you to subscribe again.

Contact Us

The contact us form on our wesite is not working properly at the moment but we can be contacted directly at Helpdesk@my-expat-network.co.uk

URGENT May 5th 2012 servers not working

The sheduled maintenance of our servers has over run into May 5th due to circumstances beyond our control. New subscribers will be unable to sign up and monile device users will not be able to connect. The Contact Us form on our website is also out of action. We will post here as soon as normal service is resumed. Please accept our sincere apologies for the inconvenience.

Wednesday 2 May 2012

Server Maintenance Friday 4th July 2012


We have scheduled server maintenance due to happen between 11.30pm - 1.30am GMT on Friday 4th May

During this time our subscription process will be down: max. 2 hours.
New subscribers will NOT be able to subscribe during this time.

Our Mobile service will be down for 30mins in that 2hour window.
If you are connected on a mobile during this time you will not lose your connection,
but if you try to establish a new connection during this time you will not be connected.

We apologise for any inconvenience, but this work is essential to keep our service levels as high as possible.