Over the Christmas period we have had many inquiries about how to give our service as a gift to a friend or family member. Here's how...
We are in the process of adding this option to our website as a separate "subscribe for a friend" button. This should be available in February.
However, in the mean time you can easily buy our service for somebody else by simply subscribing yourself and forwarding the username and password supplied to you by Paypal to the lucky recipients. The login link to download the software that we send you can then also be passed on. Your friend or loved one can now download and install just as if they had subscribed themselves.
Please remember that our software is keycode encypted and can only be used on one PC or Mac at a time and cannot be shared.
We have detailed "Sign Up" and "Installation Guides" on our website under the "How To's" tab.
Friday, 31 December 2010
Saturday, 18 December 2010
Paypal Passwords
Paypal are experiencing some random technical difficulties supplying Passwords for some of our new subscribers.
The problem seems to be relating to how the password appears in the notification email you receive from them when you subscribe.
In some cases this password appears in an encrypted form that won't work when new subscribers attempt to login to download our software. As we said earlier this appears to be a random issue and by no means affects all new subscribers.
The password should appear as an actual word or phrase i.e silly-haircut NOT as random text
i.e. MEoefeSYTucUc
If as a new subscriber you do experience this problem, please contact us via the contact form on our website and we will be able to help to you get signed up successfully. We would also like to see the email with the incorrect password sent to you by Paypal to hopefully get this problem resolved quickly.
The problem seems to be relating to how the password appears in the notification email you receive from them when you subscribe.
In some cases this password appears in an encrypted form that won't work when new subscribers attempt to login to download our software. As we said earlier this appears to be a random issue and by no means affects all new subscribers.
The password should appear as an actual word or phrase i.e silly-haircut NOT as random text
If as a new subscriber you do experience this problem, please contact us via the contact form on our website and we will be able to help to you get signed up successfully. We would also like to see the email with the incorrect password sent to you by Paypal to hopefully get this problem resolved quickly.
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