Tuesday, 21 June 2011

New Servers

We have implemented a new bank of servers today as part of a systems upgrade that will be taking place over the next week or so. We will notify everyone via our website news feed, facebook and the blog of any service disruptions that may need to be scheduled while the work is completed. We expect this investment to improve the overall experience of signing up to My Expat Network for new subscribers, and to give our existing subscribers the best possible VPN product, whilst keeping our subscription fee at just £5.00 per month.

Saturday, 18 June 2011

iPad 2 Winner

Here is a photo of our competition winner David Keyte with his iPad 2 on his balcony in Spain. David was one of the first 1000 people to "like" our facebook page and was randomly picked out of the hat to win the iPad 2. When we get to 2000 likes we will do another draw, this time for an iPod Touch. Please tell all your friends !!!
David wrote to say...

"Thanks for this wonderful prize, I have included a photo of Myself and the Ipad on my terrace in Leon. Can I say that my experience of using My Expat Network has been great, in every way. Thank you once again, from a very happy customer.I will be subscribing for my new iPad 2 ASAP"
Best regards

Dave Keyte


Thursday, 9 June 2011

Facebook contact

We are always pleased to hear from our subscribers via our facebook page and we do our best to post fresh content there as often as possible. However we are getting help requests and some troubleshooting emails via our facebook page which is not directly linked to our helpdesk. Can we ask that all such requests be sent to us us via our "Contact Us" page which can be found on the website at :

http://www.my-expat-network.co.uk/contact/index.php 


The "Troubleshooting" form on this page gives us the important details we will need to help.
Also contacting the helpdesk directly will get emails answered on the same day, and we operate in both US (central standard time) and UK timezones. 



Saturday, 21 May 2011

iPad winner in Spain

The winner of the iPad 2 is David Keyte, who is currently living in Spain. We have mailed him with the good news and look forward to his response !

Thursday, 19 May 2011

And the winner is...???



We have broken through the 1000 likes barrier on facebook !!!! So we are going to randomly draw someone from our many fans to win a brand new iPad 2.


Watch this space for the announcement sometime tomorrow. 


Many thanks to everyone for liking us, and please feel free to contribute photos and any tips and info you may wish to share from your part of the Expat world.

Sunday, 15 May 2011

China Subscriptions

There seems to be a problem subscribing to our service from China.The best way to resolve this may be to get a friend outside of China to subscribe on your behalf, and have them forward the login details to you by email. As long as you have the username and password supplied by Paypal and the link to our login page you will be able to download and install the software normally. Once up and running the VPN will work correctly.

Monday, 9 May 2011

facebook...close to 1000

We are getting very close to hitting the 1000 "likes" mark on our facebook page. We have a brand new iPad 2 to give away as soon as we get to the one thousand mark, so why not tell your friends about us, get them to like us on facebook, and take part in the draw to win the iPad. We are currently at 977 so it won't be too long before we randomly pick the lucky winner.