Friday, 29 July 2011

Mac OSX 10.7 Lion NOW AVAILABLE


We are happy to let you know we now have the new version of our Mac software that is compatible up to version 10.7 available on our website.
Existing subscribers will need to trash our old software, empty the trash and do a restart before subscribing again.  

Then CANCEL the current subscription 


We have detailed "Sign Up" and "Installation Guides" under the How To's tab on our website.

We had hoped to offer an upgrade for existing customers but the complexity of 10.7 means this would take some considerable time, so to get everyone back up and running quickly, a new subscription is the best solution.

As a goodwill gesture we will refund the first payment of your new subscription.

Please let us know when you re-subscribe so the refund can be made straight away.

Many thanks for your patience whilst we have developed the new software.

My Expat Network Support

Tuesday, 26 July 2011

Mac OSX 10.7 tests OK

Beta testing of our new software upgrade for Mac OSX 10.7 has been successful and gone according to plan.
We are currently configuring our servers to deliver the new version, and will post on the blog and our facebook page as soon as it is available for download for new subscribers. We will mail directly those existing customers who have contacted us for the new version with information on how to upgrade.

Monday, 25 July 2011

Beta Testing

We are beta testing our updated Mac OSX software at the moment, and will make it available when we are 100% happy with it. We will post on facebook, our blog and contact directly those subscribers who have emailed us, once testing is completed. The update is required as the new Lion 10.7 operating system has a totally new architecture to previous versions.

Thursday, 21 July 2011

Mac OSX 10.7

The new Mac OSX 10.7, or Lion as the marketing guys have called it, has been launched this week. We have had to wait like everybody else for 10.7 to hit the shelves, but our techies now have their geeky hands on a copy and will have an updated version of our software available early next week. Mac users who have updated to 10.7 can then login at http://www.my-expat-network.co.uk/login.php and use their existing credentials to download the updated version.

Thursday, 7 July 2011

Email Helpdesk

Due to holiday commitments we will be manning our email helpdesk to UK time until 27th July.

Our U.S based helpdesk will be back in action after this date.

We will as always endeavour to answer any General Enquiries and Troubleshooting requests on the same day, but for our Far East and U.S subscribers, and for late evening requests in Europe this may not always be possible during the holiday period.

Friday, 1 July 2011

Website back online

Obviously the website is fully up and running again (after a few hours of hard work and stress related symptoms) or you would not be able to read this post on our news feed !


Thanks to all the engineers and techies, both working for us and the network hub, who got it sorted a quickly as possible. And apologies to any subscribers who had difficulty finding us !!